We will be open to serve you beginning Monday, May 18, 2020.
The health of our patients, staff and doctors remains our top priority. Below are some of the changes we are making to ensure the safety of everyone involved with Willow Street Eye Care.
What we ask of you when you visit:
1. If you are sick or showing signs of COVID-19 (fever, cough, shortness of breath) or if you believe you have been in contact with someone who may have been exposed, please call us to reschedule your appointment. We also reserve the right to reschedule any appointment if we suspect you may be sick.
2. Anyone entering the office must wear a mask which covers your nose and mouth at all times while in the building.
3. Please come to your appointment alone or with a single caregiver/guardian if needed. We will be
adhering to social distancing guidelines within our office.
4. Please do not wear gloves from outside while in the office.
5. For all new patients, or those who have not been seen within the last 3 years, please print and
complete the appropriate paper work from our Forms page and bring them with you to your exam. This will help limit high touch points at our front desk.
What we are doing to ensure your safety:
1. Exam Scheduling: We will be operating with a modified exam schedule to limit the number of patients in the office at one time to maintain social distancing.
2. Cleaning Surfaces and Equipment: All equipment and surfaces will be cleaned after every patient interaction. High touch areas will be disinfected frequently during the day.
3. Personal Protective Equipment: All doctors and staff will use protective equipment to ensure patient and staff safety. We have outfitted our exam rooms and public areas with various barriers to keep everyone safe.
4. Hand Hygiene: Hand sanitizer and soap is available throughout the office. Everyone will be asked to use hand sanitizer upon entering the building.
5. Temperature Screening: All staff members will have their temperature screened prior to starting work as well as at noon. Each person entering the building will also be screened with a non-contact thermometer. Any person found to have a temperature >100 degrees will be asked to leave immediately and will be rescheduled.
6. Waiting Room: The waiting room has been rearranged to enable social distancing. In an effort to limit people in the waiting room, we request that you come to your appointment by yourself unless you require assistance or are accompanying a minor. If possible, we will take you directly to an exam room upon check-in.